Premier Answering Services & Call Center Solutions Since 1994
When patients call with urgent questions or concerning symptoms, every second matters. HCAS delivers reliable, HIPAA-compliant medical answering services that ensure no patient call goes unanswered—especially after hours, on weekends, and during holidays.
As a trusted provider of healthcare answering services, we support medical practices with live, professional call handling designed to reduce risk, improve response times, and protect patient care continuity.
Answering Services
Never miss a call with our 24/7 live operator answering service.
Scripting
Customized scripts are designed to ensure our operators gather precise caller information.
Message Delivery
SMS, Text, MiSecure Messaging
Applications, Individual/Group Email, Fax,
Online Web Retrieval, and Direct Call.
Messaging
Our operators follow your customized protocol, efficiently managing after-hours calls with proper triage.
HIPPA Compliance
HCAS protects your patients' ePHI with HIPAA-Compliant Solutions.
Call Screening
Pre-screen callers using one of our custom automated greetings.
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Medical Answering Services Built for Modern Healthcare Practices
Medical Answering Services You Can Trust— Day or Night Since 1994
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