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health call answering service

About Us

Providing Premier Call Center Solutions Since 1994.

Our Mission

HCAS provides answering services and call center solutions 24 hours a day, 7 days a week, 365 days a year. Since 1994, we have offered our services to healthcare and medical agencies. For nearly 30 years, our technology and capabilities have advanced, but our dedication to serving this industry has remained unchanged.

Our Call Center

Our main office is located in Bellmore, New York, on Long Island. We employ over 100 U.S.-based operators and staff, including full-time multilingual team members, to meet the diverse needs of our clients.

 

Our primary focus is seamlessly integrating our operators with your office, ensuring a smooth transfer of your telephone lines to our team. This enables your business to operate 24/7 without missing vital calls from your patients. Using customized greetings and specially designed message templates, our staff captures the exact information you need and notifies your on-call team through various communication methods.

A woman handling calls at an after-hours medical call center

Affiliates & Partners

Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant

Get In Touch

Company overview of medical call center About our medical call center services Our team and services overview
Company overview of medical call center About our medical call center services Our team and services overview

24

Hours a Day

07

Days a Week

365

Days a Year

30

Years of Service

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